ANITE LAHU (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and handle your personal information when you visit or make a purchase from anitelahu.com (the “Site”).
1. DATA CONTROLLER
The data controller responsible for your personal data is:
ANITE LAHU
Pristina, Kosovo
Email: anitelahu@gmail.com
Phone: +383 44 890 659
2. INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, or when you place an order.
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2.1 Personal Identification Information: Name, shipping address, billing address, email address, and phone number.
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2.2 Payment Information: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor; you should review their privacy policies.
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2.3 Measurements: For “Custom Size” orders, we collect specific body measurements provided by you or your professional tailor.
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2.4 Device Information: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
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3.1 Order Fulfillment: To process and fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
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3.2 Communication: To communicate with you regarding your order, personalized measurements, or inquiries.
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3.3 Screening for Risk: To screen our orders for potential risk or fraud.
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3.4 Marketing: With your consent, to provide you with information or advertising relating to our products or services.
4. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties only to help us use your Personal Information as described above.
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4.1 Service Providers: We share data with shipping companies (e.g., DHL, FedEx, UPS) to deliver your order and payment processors to facilitate transactions.
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4.2 Compliance with Law: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, or other lawful requests for information we receive.
5. DATA RETENTION
5.1 When you place an order through the Site, we will maintain your Order Information (including measurements and contact details) for our records unless and until you ask us to delete this information.
5.2 We retain your data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by Kosovo law for accounting and tax purposes.
6. YOUR RIGHTS
In accordance with the Kosovo Law on the Protection of Personal Data, you have the following rights:
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Right to Access: You have the right to request copies of your personal data.
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Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
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Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
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Right to Object: You have the right to object to our processing of your personal data (e.g., for marketing purposes).
To exercise these rights, please contact us at anitelahu@gmail.com.
7. COOKIES
7.1 Our Site uses “Cookies” to enhance your browsing experience. Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
7.2 You can choose to set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
8. SECURITY
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
9. CHANGES TO THIS POLICY
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
10. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at anitelahu@gmail.com or by mail using the details provided below:
ANITE LAHU
Attn: Privacy Officer
Pristina, Kosovo
+383 44 890 659
anitelahu.com